Lead supervisor:
Prof Mirella Yani-De-Soriano 
Start date: October 2019
Award: Collaborative
Subject Pathway:
Management and Business
Thematic Cluster:
Economy, Enterprise, and Productivity Cluster
In partnership with:
Co-Creation in Rail-Services
My project will entail an exploration of Welsh passenger's experiences as they engage with Transport for Wales's (TFW) services, an analysis of how these experiences relate to activites of co-creation and a final evaluation of how TfW can systematically support passenger engagement through leveraging co-creation.
The project aims to create a systematic framework designed specifically around the experiences of Welsh passengers to create a sustainable approach for TfW to leverage co-creation and increase passenger engagement with its services.